Privacy Policy

Effective Date: 14/11/2024

Sparktopus Inc. (“we,” “us,” or “our”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up, make purchases, and use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Personal Information

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, phone number, mailing address.
• Payment Data: Credit card, debit card, bank account information for payment processing.

b. Account Information

• Login Details: Username and password for your account.
• Purchase History: Information on the digital products and services purchased.

c. Technical Data

• Device and Usage Information: IP address, browser type, device information, operating system, time zone settings, and browsing actions within our website.

d. Marketing and Communication Data

• Your preferences in receiving marketing communications from us and third parties.

2. How We Use Your Information

We use the information we collect in the following ways:

• Service Delivery: To process your orders, payments, and provide customer support.
• Account Management: To manage your account, including verifying your identity and facilitating login.
• Payment Processing: To securely process payments for purchases, including credit card, debit card, and bank transfers.
• Communication: To send you important updates, such as confirmations, invoices, customer support messages, and marketing communications, with your consent.
• Personalization: To personalize your experience on our website and recommend products or services based on your preferences.
• Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except as outlined below:

• Service Providers: We may share your information with third-party service providers that help us operate our business, such as payment processors, customer service providers, and marketing partners.
• Legal Obligations: We may disclose your information if required to do so by law, or in response to a legal request or to protect our rights, safety, or property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. This helps us personalize your experience, improve functionality, and analyze usage patterns. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal data. These measures include encryption, firewalls, and secure servers to prevent unauthorized access. However, no data transmission over the internet is entirely secure, so while we strive to protect your data, we cannot guarantee its absolute security.

6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, regulatory, tax, or accounting requirements.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: Request access to your personal data.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data when it’s no longer necessary.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us at legal@sparktopus.com.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect or solicit personal information from anyone under 18. If we become aware that we have collected data from someone under 18 without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Sparktopus Inc.
Lagos, Nigeria.
legal@sparktopus.com
+234 904 112 4196