Refund Policy

Effective Date: 14/11/2024

At Sparktopus Inc., we strive to deliver high-quality services and digital products that meet our clients’ needs. This Refund Policy outlines our practices for handling refunds for our services and digital products. Please read this policy carefully to understand your rights regarding refunds.

1. Services

Refunds for services may be issued at our discretion and are based on individual project agreements. Refunds will only be considered for projects that have not yet been completed or delivered. Once a service has been fully provided and delivered, no refund is available.

If you have questions or concerns about a service you’ve purchased, please contact us promptly, and our team will work with you to resolve the matter as best as possible.

2. Digital Products

Due to the nature of digital goods, all sales are final, and refunds are not available for downloadable products, including but not limited to:

• – WordPress Themes
• – WordPress Plugins
• – PHP Scripts
• – React Scripts
• – Python Scripts

We are committed to ensuring a positive experience with our digital products. If you encounter any technical issues or problems with a digital product, please reach out to our support team for assistance. We will make every effort to help resolve any issues to ensure the product meets your expectations.

3. Contact Us

For any inquiries or further clarification regarding our Refund Policy, please contact us at:

Sparktopus Inc.
Lagos, Nigeria
legal@sparktopus.com
+234 904 112 4196